There are many benefits to having a virtual phone number, including toll-free calling, call forwarding, and Auto attendants. Here are a few things to consider before choosing a virtual phone number for your company. Most companies will have a phone number they currently use and are satisfied with. Other benefits of using a virtual phone number are cost-effectiveness and Location-agnostic capabilities. To learn more, read this article.
Cost
The cost of a virtual phone number is relatively low, and it depends on what you need. Companies that need a robust phone system and need features such as call recordings can choose Grasshopper. Salespeople can choose CallHippo, while small businesses can opt for Nextiva or Jive. Nextiva offers the option to change a local contact number into a virtual phone number. Depending on your budget, you may even be able to get a virtual phone number without changing your local contact number.
Some service providers may not be able to provide all the features that you need. For this reason, you may find yourself wondering what you’ll actually get for your money. If you’re a small business, you’ll want a plan that offers unlimited calls within 48 countries. Nextiva has an enterprise-grade platform that’s compliant with HIPAA and GDPR. You’ll also find that their app and voicemail transcription make communication easier.
Location-agnostic
A virtual phone number is one that relies on the Internet to operate. It works with any phone and does not require a fixed location. This makes it the ideal choice for remote employees and those who want a local number but do not want to give up the flexibility of a cell phone. The following are some of the advantages of virtual phone numbers. Listed below are some of the most important ones.
Unlike a traditional phone number, a virtual phone number is not tied to a specific location. This means it can be picked up anywhere, including cellular phones, office phones, and homes. The virtual phone number can be answered by any employee and can even be toll-free. A virtual phone number can also be offered as a discounted international caller number. If you have a business with many locations, a virtual phone number can help increase sales by allowing you to target a wider audience.
Call forwarding
Virtual phone numbers are an excellent option for call forwarding. These numbers forward calls instantly and transparently. They also include a voice mail system, so callers will hear a professional greeting when they call. You can listen to your messages either over the telephone or online. Some virtual phone numbers even allow you to record messages for future reference. This feature is a great option if you’d like to leave voice messages on a regular basis, but you’ll need to purchase more credit to continue forwarding calls.
Virtual phone numbers also help with international expansion. If you have several offices, you can choose to forward incoming calls to a phone in each one. With these virtual phone numbers, you can even set up a call queue or ring group so that incoming calls ring all of your phones simultaneously or sequentially. If you need to reach customers in another country, you can forward calls to multiple phone numbers simultaneously. The convenience and flexibility of call forwarding will make it an excellent option for your business.
Auto attendants
One of the greatest features of a Virtual phone number is the ability to set an auto attendant. This feature can be set to play a message, send the caller to voicemail, or redirect the call to a different destination. The system can even assign a specific greeting to a particular time of day, such as a specific holiday, or even set up an alternate greeting for calls received outside of regular business hours.
An auto attendant can automatically handle incoming calls by routing them to the appropriate person or department, such as a salesperson or customer support agent. It can also route calls to voicemail or other locations, depending on the caller’s preferences. Incoming calls can be handled without a human on the line, and this can help your customers trust you and your business. The advantages of auto attendants are too numerous to count!
